Evaluasi Sistem Informasi Manajemen Puskesmas (SIMPUS) Dengan Metode End User Computing Satisfaction (EUCS) Di Puskesmas Sukowono Jember Tahun 2017. (Evaluation of Comunity Health Center Management Information System (PHCMIS) with End User Computing Satisfaction (EUCS) Method at Sukowono Public Health Center Jember 2017)Faiqatul Hikmah,S.KM.,M.Kes (as chief counselor)
Rika Oktavia Ika Wahyu
Medical Record Study Program
Medical Department
ABSTRACT
Sukowono Health Center is one of the health centers in Jember District that has implemented a web-based management information system (SIMPUS) since 2013. The SIMPUS was provided by the Jember District Health Office, the implementation SIMPUS at Sukowono Health Center still has several obstacles including the unavailability of various types report menu needed by the user, there are no filling instructions in the supporting report, there is still duplication of medical record data, not yet able to present data needed by the officer in a timely manner, and there is no help menu available on SIMPUS poly. The purpose of this study was to evaluate SIMRS based on End User Computing dimensions Satisfaction (content, accuracy, format, ease of use, timeliness). This research method is qualitative research. The object in this study was the application of information systems for health center management and research subjects were IT in charge, registration counters, general poly, dental poly, VK and KIA poly, pharmacies, hospitalization. The results of the study showed the percentage of satisfaction from the dimensions of the contents of the counters, poly KIA and VK, and hospitalization stated 100% satisfied, general poly, dental poly, and pharmacies stated 50% satisfied 50% dissatisfied, 75% accuracy and timeliness 87.5% expressed dissatisfaction, then for the dimensions of the format 100% and ease of use 100%. stated very satisfied. This states that SIMRS has been going well and needs to be maintained, but there are still some shortcomings so that the need to improve the system through the development of SIMRS by adding a menu of reports needed by the user, providing a help menu on the system.
Keywords: Evaluation of health information management system, EUCS
Evaluasi Sistem Informasi Manajemen Puskesmas (SIMPUS) Dengan Metode End User Computing Satisfaction (EUCS) Di Puskesmas Sukowono Jember Tahun 2017.(Evaluation of Comunity Health Center Management Information System (PHCMIS) with End User Computing Satisfaction (EUCS) Method at Sukowono Public Health Center Jember 2017).Faiqatul Hikmah,S.KM.,M.Kes (Pembimbing 1)
Rika Oktavia Ika Wahyu
Program Studi Rekam Medik
Jurusan Kesehatan
ABSTRAK
Puskesmas Sukowono merupakan salah satu puskesmas di Kabupaten Jember yang telah menerapkan sistem informasi manajemen puskesmas (SIMPUS) berbasis web sejak tahun 2013. SIMPUS tersebut diberikan oleh Dinas Kesehatan Kabupaten Jember, pada pelaksanaannya SIMPUS di Puskesmas Sukowono masih memiliki beberapa kendala diantaranya yaitu belum tersedianya berbagai macam menu laporan yang dibutuhkan oleh pengguna, belum terdapat petunjuk pengisisan pada laporan penunjang, masih terdapat duplikasi data rekam medis, belum bisa menyajikan data yang diperlukan petugas secara tepat waktu, serta belum tersedia help menu pada SIMPUS poli . Tujuan penelitian ini adalah untuk mengevaluasi SIMRS berdasarkan dimensi End User Computing Satisfaction (content, accuracy, format, ease of use, timeliness). Metode penelitian ini adalah penelitian kualitatif. Objek dalam penelitian ini adalah aplikasi sistem informasi manajemen puskesmas dan subjek penelitian adalah penanggungjawab IT, loket pendaftaran, poli umum, poli gigi, poli VK dan KIA, apotek, rawat inap. Hasil dari penelitian menunjukkan prosentase kepuasan dari dimensi content loket, poli KIA dan VK,dan rawat inap menyatakan 100% puas, poli umum, poli gigi, dan apotek menyatakan 50% puas 50% tidak puas, accuracy 75% dan timeliness 87,5% menyatakan tidak puas, kemudian untuk dimensi format 100% dan ease of use 100%.menyatakan sangat puas. Hal ini menyatakan bahwa SIMRS sudah berjalan dengan baik dan perlu dipertahankan, namun masih terdapat beberapa kekurangan sehingga perlu adanya penyempurnaan sistem melalui pengembangan SIMRS dengan menambahkan menu laporan-laporan yang dibutukan oleh pengguna, menyediakan menu bantuan (help menu) pada sistem.
Kata kunci : Evaluasi sistem informasi manajemen puskesmas, EUCS
