Detail Cantuman

SUMMARY

The Activities of Being a Professional Marketing staff in Ijen View Hotel and Resort Bondowoso, Ria Putri Pratiwi, F31151379, 27 pages, Language, Communication, and Tourism Department, Politeknik Negeri Jember, Agus Setia Budi, S.Pd., M.Pd. (Supervisior) and Denok Marini (External Supervisior).

Internship Program is one of requirements to complete diploma education at Politeknik Negeri Jember. This program is conducted to prepare the students when entering the real workplace. When conducting internship program, the students can apply the knowledges that they have learnt especially English for Hotel and Restaurant and English ability. In conducting this program, I chose Ijen View Hotel and Resort Bondowoso as the place to conduct my Internship Program.
Ijen View Hotel & Resort is located in Bondowoso which has a pretty cool air and the hotel itself has a beautiful garden and recreation area that is swimming pool and outbound. Name of "Ijen View Hotel & Resort" is a crater of Mount Ijen which is well known by many local, Domestic and International people so that the name of Ijen View is easy to know, easy to say and located. Ijen View Hotel and Resort also one of recomended hotel for people who wants to relaxation themself, event, or just stay overnight
The internship program had been conducted for three months in Ijen View Hotel and Resort Bondowoso. It was started from 5th March 2018 up to 18st May 2018 In conducting this program, I was placed in Marketing Department. In this department. It also responsible for maximizing hotel revenues by developing programs to increase occupancy and make profitable use of its accommodation, meeting and leisure facilities. The activities that I had done during had roles as to sell and market hotel product by promoting it to the customers. In conducting the internship program the writer had several activities, such as such as making BEO, Handling Events, Checking Data of Customers, Handling Contract Rate in Email, and Handling Customers complaint.
Having finished the job training in Ijen View Hotel and Resort, I got new knowledges and experiences about hospitality and workplace environment. It will be beneficial for me to know the workplace behaviour before entering the industrial business.Furthermore, it will help me to adapt with the real workplace later.