Richard Watson, Patrick Regan Pengarang

Presenting the extensive procedural information and technical concepts woven throughout the textbook raises challenges for the student and instructor alike. The Illustrated Book Tour that follows provides a guide to the rich features contributing to Microsoft Official Academic Course program’s pedagogical plan. Following is a list of key features in each lesson designed to prepare students for success on the certification exams and in the workplace: • Each lesson begins with an overview of the skills covered in the lesson. More than a standard list of learning objectives, the overview correlates skills to the certification exam objective. • Illustrations: Screen images provide visual feedback as students work through the exercises. The images reinforce key concepts, provide visual clues about the steps, and allow students to check their progress. • Key Terms: Important technical vocabulary is listed at the beginning of the lesson. When these terms are used later in the lesson, they appear in bold italic type and are defined. • Engaging point-of-use reader aids, located throughout the lessons, tell students why this topic is relevant (The Bottom Line), provide students with helpful hints (Take Note), or show cross-references to where content is covered in greater detail (X Ref ). Reader aids also provide additional relevant or background information that adds value to the lesson. • Certification Ready features throughout the text signal students where a specific certification objective is covered. They provide students with a chance to check their understanding of that particular exam objective and, if necessary, review the section of the lesson where it is covered. • Knowledge Assessments provide lesson-ending activities that test students’ comprehension and retention of the material taught, presented using some of the question types that they’ll see on the certification exam. • An important supplement to this textbook is the accompanying lab work. Labs are available via a Lab Manual, and also by MOAC Labs Online. MOAC Labs Online provides students with the ability to work on the actual software simply by connecting through their Internet Explorer web browser. Either way, the labs use real-world scenarios to help students learn workplace skills associated with managing and maintaining Windows 8 in an enterprise environment.