Detail Cantuman

SUMMARY
The Activities at Marketing Division of PT Java Entertainment Tour and Travel, Yahya Rabbani, NIM. F31140887 , Year 2017, 38 Pages, Language, Communication, and Tourism Department, Politeknik Negeri Jember, Titik Ismailia,S.Pd., M.Pd (Supervisor) and Bob Said (Field Supervisor).
Internship program is a program which organize for Polije to apply student’s skill in work place before graduate. It is conducted in sixth semester for three years diploma with duration of 384 hours. The writer did Intership program started from March 1st 2017 up to May 27th 2017. The writer can choose the recommended place by herselves which is appropiate PT. Java Entertainment Tour and Travel is the most appropiate place for the writer to conduct The Intership program.
It was establish since 2014. They provide a flight ticket, tour package, hotel voucher, and also umroh and Hajj tour package. It located at Jl. Kalimantan no. 76 Jember, East Java, this office opens from Monday to Saturday at 08.30 – 21.00 WIB
By conducting Internship program, the writer can apply his objectives to apply the skill and knowledge such as, English for Tour and Travel, Pengelolaan Biro Perjalanan, English for Correspondence, English for Secretary, and Computer skill. Beside that, the writer get working experience and learn the management in tour and travel agency. To approved the profesionalism in work place, we could do three things. There were coming on time, avoided to say “I can not do this” but said “I can try this”, tried friendly and patient with every customers.
There was important activities which the writer did in her daily activities during Intership program. There is administration and marketing activities of the office. The writer did several activities. There were offering the tourism packages to the customers and handling the customers needs related with Tourism activities such as ticket reservations, arranging short trip or long trip. In the marketing division my partner and I offered a tourism packages to the particular places by


explaining the tourism destenations, accomodation and facilities, tourism route, and the important one was the prices.
The writer has one problem during the internship program. There was in having a discusion with the customers related the marketing activities, prices and tourism routes as the matters, mostly the customers wants to pick the tourism destenations like they wants, but every tourism destination has a different distance and it will take much time if me and my partner as a merketing officer didn’t set the route and re offered to the customers. It need to be re arranged in order to make the trip run more efficient.
Although that, by conducted this internship program at PT Java Tour and Travel, it will be unforgettable memories for me and Summer Holiday as part of family and place of sharing experince.

Keyword: Tour and Travel, Taravel Agency and Marketing Divison.S